Event Management Offering – ConfigureTek

Home
ServiceNow
- - Accelerators
    Pre-flight Checklist
    Service Mapping Factory
    Datacenter Migrations Accelerator
    Unauthorized Change Reporter
    ServiceNow for EMR (Epic & Cerner)
    Workforce Digitization
    
    Accelerators
    Over the past decade and hundreds of successful implementations, we have developed code and code-less accelerators that quickly allow our customers to realize incredible value. Here are a few of our accelerators.
  - IT Operations
    Event Management Foundation
    Service Mapping Foundation
    Service Mapping Workshop
    Discovery & CMDB Foundation
    
    IT Operations
    Prevent outages with predictive impact analysis and resolve outages faster with root cause analysis. Visually see your critical dependencies between applications and infrastructure. Satisfy compliance and reporting requirements. All great benefits of service mapping. We do full-scale service mapping implementations and can map hundreds of critical services, but we can also just enable you to do it yourself with tools. We even offer training, workshops, and assessments for those who want to do everything on their own
  - Security & Compliance
    Security Operations Foundation
    Unauthorized Change Reporter
    
    Security & Compliance
    We specialize in enterprise class Security Incident Response as well as Vulnerability Response. We are driving strategic value for some of the largest customers in the world that are household names in hospitality, transportation, medical, financial and industrial sectors.
  - IT Business Management
    Application Portfolio Management
    Project & Portfolio Management
    Business Continuity Management
    
    IT Business Management
    Make incredible business decisions by utilizing your own data. Leverage your existing investments to drive decisions that improve quality while reducing risk and cost at the same time. Ask us how we do it.
  - ServiceNow Platform
    CSDM Adoption
    Service Graph CMDB Foundation
    CMDB Workshop
    CMDB Health Check
    CMDB Assessment
    ServiceNow Foundation
    Change Management Accelerator
    
    ServiceNow Platform
    We offer also ServiceNow implementations, integrations, and special financing bundles
  - Admin & Staffing
    Virtual Admins Available Now
    Contractor Registry for upcoming projects
    
    Strong Talent Pool
    While Strategic Consulting remains our main focus, we have access to large pools of capable candidates. Our aim is to extend these talent pools out to our partners and customers.
Our Work
Insights
Careers
Contact
1-800-987-8460

Event Management OfferingConor Douglas2020-10-14T22:21:10-04:00

Stop fighting operational
fires

EXECUTIVE OVERVIEW

ConfigureTek can help unlock the value of your CMDB by leveraging automation, process and data integrity standards to streamline duplicates, inconsistencies and unusable data. Our highly experienced team focuses on quick results of data remediation, and sustainable value from process automation and best practices to protect long-term CMDB integrity.

VALUE TO YOUR ORGANIZATION

• Increase value from existing monitoring tools by consolidating their alerts into a single platform
• Rationalize monitoring investments and eliminate redundant tools, systems and applications
• Leverage AI and business context to automatically assess, prioritize, assign, and remediate alerts
• Reduce operator workload with instant root cause analysis and meaningful grouping
• Drive meaningful problem management and investigation based on historical performance, alerts and applicable metrics• Reliable processes and governance in line with industry best practices
• Operationalize the rich data within the CMDB to deliver predictive impact analysis

OVERVIEW OF OUR SERVICE OFFERING

• Business justification and building out the use cases for your organization
• Strategic review and rationalization of current state event management processes and systems
• Consolidate monitoring tools into a single platform
• Enable event engine with meaningful correlation, root cause analysis and process
automation
• Setup dashboards to ensure that peaks season loads are being scaled to meet demand
• Provide monitoring of Service Providers SLAs

CONTACT OUR TEAM TO TAKE THE NEXT STEPS

SecOps Foundation and Expansion Offerings | SecOps or CMDB Assessment | Purchase ServiceNow SecOps and Discovery
Custom/Specialized Consulting (incl. Process) | SecOps or Discovery Staff Augmentation