Software Asset Management and Covid-19 | CIO Critical Initiatives
Software Asset Management and Covid-19 | CIO Critical Initiatives Part 1 – Why SAM why now? In these trying times, we look at numbers in the macro that inevitably will impact us in the micro. [...]
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Knowledge 2019 Highlights
We had many people from our sales and technical teams attend Knowledge 19 this year. After it was all said and done, the ConfigureTek team decided that these were the Top 5 Takeaways from [...]
Consumerize the experience – Let the platform handle the complexity so your customers can operate simply
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Keep your revenue generating applications operational with Operational Workspace
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Drive towards eliminating level one tickets with NLP advances for seamless interactions with virtual agents
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Overall AI improvement to reduce the noise, identify anomalies and provide correlation
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Code, build and deploy better with the tools provided by the platform to deliver great experiences
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Service Mapping Enabler Webinar
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CMDB Health
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Discovery & Mapping In The Cloud Webinar
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Automate Your CMDB June 20th
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Automated CMDB with ServiceNow
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Trust Your CMDB Webinar Video Recording
Watch this webinar nowConfigureTek can help establish a strong foundation to drive amazing outcomes across Dev, Ops and Service. With Service Graph and CMDB, we will help you drive value across the entire digital product [...]
Getting Started with Password Reset
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Optimizing Change Management
Change Management: Friend or Foe? On November 29th at 12 pm EST, the ConfigureTek team presented a webinar on transforming your Change Management from chaotic to PROACTIVE! What was presented? Ways to identify and handle unauthorized or unplanned [...]
Optimizing Change Management [Webinar]
Change Management: Friend or Foe? On November 29th at 12 pm EST, the ConfigureTek team presented a webinar on transforming your Change Management from chaotic to PROACTIVE! What was presented? Ways to identify and handle unauthorized or unplanned [...]
Ensure Business Continuity with Successful Event Management
Constant barrages of event storms? Spending way too much time pinpointing sources of outages? Eliminate them!
Accelerate Your DCT Without Sacrifices
[emaillocker] [/emaillocker] Learn to better support your IT operations and business simultaneously, focusing on: A thorough understanding of your data center environment Determining critical dependencies Easily tracking [...]
Eliminate Service Outages at Light Speed
Constant barrages of event storms? Spending way too much time pinpointing sources of outages? Eliminate them!
Take Control and Be the ITAM Boss
Imagine if employees can’t effectively identify IT problems. Woah! That’s quite a loaded statement and definitely not an effective way to manage Information Technology within an organization. Companies that value great ideas, who share and [...]
Closing the Gaps through Automated Discovery
Closing the gaps and putting reliable data at your fingertips are essential for any organization to have successful IT Service and Operations Management. Let’s face it, IT Managers don’t have the tools they need to [...]
Don’t get left behind—ServiceNow upgrades will positively impact your business
With ServiceNow’s new release, Jakarta, right around the corner, we’re sharing some insight into a facet of Istanbul for all the customers who are still on Geneva or Helsinki instances. Istanbul includes a number of [...]
Port Scanning Should Be an Essential Component of IT Ops
We know IT administrators deal with nightmare incidents on a regular basis, but open ports on IT devices shouldn’t be one of them. Without closing your ports, you run the risk of attacks occurring all [...]
Service Mapping Factory Video
As a part of ConfigureTek's ServiceNow video series dedicated to educating IT Operations on how to improve your IT infrastructure management and overcome business issues, please enjoy this [...]
A Technical Dive into Service Mapping Factory
[emaillocker] [/emaillocker] Service Mapping Factory Technical Dive Video Take a technical dive into ConfigureTek's Service Mapping Factory. Learn why you need more than out-of-the-box Service Mapping, and how you can [...]
Business Value of CMDB, Delivery, & Service Mapping with ServiceNow
Recorded live on Monday, January 30, 2017 [emaillocker] [/emaillocker] Move from a reactive approach to build your ITOM foundation taking your IT Operations team from reactive to proactive.
Automated Event Management by ConfigureTek with ServiceNow
As a part of ConfigureTek’s ServiceNow video series dedicated to educating IT Operations on how to improve your IT infrastructure, please enjoy as our experts demonstrate why it is crucial to implement Automated Event [...]
Software License Compliance by ConfigureTek with ServiceNow
This video is a part of ConfigureTek's ServiceNow video series dedicated to the different ways of improving your IT infrastructure management. Automated Software License Compliance allows you to know your software assets [...]
Automated Asset Management by ConfigureTek with ServiceNow
This video is a part of ConfigureTek's ServiceNow video series dedicated to the different ways of improving your IT infrastructure management. By implementing an Automated Asset management tool along with your other [...]
Service Mapping by ConfigureTek with ServiceNow
As a part of ConfigureTek's ServiceNow video series dedicated to educating IT Operations on how to improve your IT infrastructure management, please enjoy as our experts demonstrate why it is crucial [...]
Service Mapping 101 – Back to Basics
Service maps enable IT organizations to identify dependencies between SLAs, OLAs, technologies, customers, and the impact to the service delivery. Knowing who delivers a service and who consumes it are critical. Proper implementation and maintenance [...]
Best Practices for migration from HP DDMi to UDi
Smooth migration from DDMi to UDi in a large government organization Customer: Large Government Organization in North America Industry: Public Government Size: 10,001+ employees Task: Upgrade DDMi to UDi Project Overview ConfigureTek recently guided a [...]
High visibility for change management
Customer: A diversified banking company Industry: Banking/Finance Size: 10,001+ employees Task: Implementation and configuration of Release Control in multiple environments Duration of the project: 10 weeks Project Overview ConfigureTek has helped the service management team [...]
Automatic Discovery and CMDB Project
Customer: the world’s sixth-largest pharmaceutical company Industry: pharmaceutical Size: 10,001+ employees Task: discover up to 15,000 servers globally and map 100 applications Duration of the project: 6 months Project Overview Recently, ConfigureTek worked with the [...]
Custom Adapter Development for ServiceNow CMDB and HP OMi
Customer: a leading diversified international family entertainment and media enterprise Industry: entertainment Size: 10,001+ employees Task: CMDB custom adapter development Duration of the project: 8 weeks Project Overview Recently, the ConfigureTek team worked with the [...]
Guidelines for Upgrading HPE DDMi to HPE Universal Discovery
March 15, 2016 – ConfigureTek successfully delivered the webinar “Guidelines for Upgrading HPE DDMi to HPE Universal Discovery”. The webinar was focused on helping organizations using DDMi understand how to transition to HPE Universal Discovery, [...]
ITOM Event Correlation & Remediation Project
Customer: A leading provider of technology-driven communication solutions Industry: Telecommunications Size: 10 001+ employees Task: OMi Instrumentation Duration of the project: 8 weeks Project Overview Recently, the ConfigureTek team worked with the IT Operations team of a large telecommunications company. They were tasked with the challenge [...]
HP OM to OpsBridge Migration Overview
Make the evolution form HP Operations Manager(OM) to Operations Bridge and take advantage of features such as topology and stream based event correlation, customized operator dashboards, and run book automation to increase operational efficiency [...]
ITOM Project – Event Correlation, Impact Analysis and reduction of MTTR
Customer: Large North American Municipality Industry: Government Size: 25,000 – 50,000 Task: Application Consolidation, Enterprise Infrastructure Monitoring. Project Duration: 7 Months Project overview ConfigureTek architected and implemented a highly visible enterprise infrastructure consolidation in a [...]
Data Center Migration – Auto Discovery Project
Client: an American outdoor retail co-op Industry: retail Size: 10,001+ employees Task: datacenter migration project Duration of the project: 8 weeks Project Overview Recently, the ConfigureTek team worked with the IT Infrastructure Management team of [...]
Tracking and Managing Mobile devices with HP Asset Manager
December 10th, 2015 - ConfigureTek successfully delivered the webinar “Managing mobile devices in HP Asset Manager”. The event was attended by asset, contracts and procurement management personnel across North America. Organizations around the world are [...]
Discover your IT infrastructure
September 10, 2015 – ConfigureTek successfully presented the “Rapid Infrastructure Discovery as-a-Service” webinar. ConfigureTek’s experts showcased an efficient solution that provides organizations with accurate and detailed visibility into hardware, software and virtual inventory within a [...]
How to integrate HP UCMDB with ServiceNow Service Desk?
August 13, 2015 - ConfigureTek successfully delivered the webinar “Best Practices for Integrating HP UCMDB with the ServiceNow Service Desk”. ConfigureTek’s experts presented strategies for leveraging the HP UCMDB to drive efficiencies across IT Service [...]
Learn how to avoid software audit penalties
Learn how ConfigureTek can help prevent and eliminate fines resulting from software audits by vendors like Microsoft, Oracle, Adobe, SAP and others. ConfigureTek specializes in HP Asset Management implementations with focus on Software and Asset [...]
Discovery and analytics for a Windows Server refresh
Customer: a global financial organization Size: 10,001+ employees Task: Windows Server 2003 Upgrade Migration Duration of the project: 7 weeks Project Overview Recently, the ConfigureTek team worked with the IT Server Management team of a [...]
HP UCMDB and ServiceNow Integrations
You can now send CIs and relationships between UCMDB and ServiceNow. HP UCMDB introduced two independent, bi-directional integrations with ServiceNow in Content Pack 14. There is now a Data Push into ServiceNow and a Population [...]
Power your CMDB for Data Center Transformations
June 23, 2015 – ConfigureTek successfully delivered the webinar “UCMDB for Data Center Transformations”. ConfigureTek’s experts presented strategies for leveraging the UCMDB to answer mission critical questions for any data center transformation. The event was attended [...]
ConfigureTek & EView Technology demonstrated Advanced Mainframe Discovery for HP UCMDB
April 16, 2015 – ConfigureTek and EView Technology hosted a joint webinar discussing mainframe discovery with the EView agent for UCMDB. This is a hot button topic for organizations currently involved in mainframe transitions, especially those in [...]
Effectively manage your IT Assets through their entire lifecycle
If you can’t manage what you can’t measure, then it goes without saying that you can’t manage and optimize what you can’t even locate. Unfortunately, that’s the situation many IT organizations find themselves in when [...]
Prevent the cyber risks with HP Configuration Manager
In 2014, HP’s Cyber Risk Report highlighted that the most commonly exploited vulnerabilities in IT were related to known weaknesses, implemented years or even decades ago. Server misconfigurations were the primary vulnerability, providing attackers with [...]
ConfigureTek demonstrated Single Pane of Glass for Event Management
March 19, 2015 - ConfigureTek successfully presented the “Single Pane of Glass for Event Management with HP OMi 10” webinar and demonstration. Organizations across the world are struggling to rationalize and make sense of the [...]
CLIP Solution: Incidents Exchange Between Event Browser and Service Desk
CLIP solution allows events which show up in the Event Management console to create incidents in the Service Desk and synchronize the updates on these events to the corresponding incident in the Service Desk and [...]
CLIP Overview Part 1: The Proactive and Predictive Service Operation Solution
The Closed Loop Incident Process (CLIP) is a solution that helps IT organizations achieve their goals by implementing two ITIL processes, Event Management and Incident Management with the focus being the inter-connection between them. CLIP [...]
Global Monitoring Out of the Box Using HP BPM Anywhere
In Business Service Management, you use Business Process Monitor to monitor your applications from various locations. You can enhance your monitoring coverage by using HP BPM Anywhere's global Points of Presence, which enable you to [...]
Improved IT application performance and availability monitoring for telecom industry
Customer: Wireless carrier network operator in North America. Industry: Telecommunications Size: approx. 35,000 employees Task: Review existing monitoring, propose and implement solutions to monitoring gaps; deploy a development environment for HP Business Service Management [...]
Create Policies, View Compliance, and Remediate using HP Server Automation
HP Server Automation provides excellent features that increases the efficiency of IT staff, improves compliance and system security, and requires minimal user interaction. Server Automation achieves this using a combination of Audits, Audit Policies, Patches [...]
HP Connect-IT 9.x Course
This course is designed to provide students with an understanding of the fundamental concepts of the HP Connect-IT application. The main focus of this course is on the operational-level process activities and supporting methods and [...]
HP Release Control 9.2 Advanced Course
This course is designed to provide students with an understanding of the fundamental concepts of the HP Release Control application. The main focus of this course is on the operational-level process activities and supporting methods and approaches [...]
HP RC End User Course
This course is designed to provide students with an understanding of the fundamental concepts of the HP Release Control application. The main focus of this course is on the operational-level process activities and supporting methods and approaches [...]
HP UD 10 What’s New Course
This course is designed to teach the difference between UCMDB 9 and UCMDB 10. It includes most of the new features of HP UCMDB 10 and Universal Discovery. Participants will learn visualization and mapping techniques to [...]
HP UCMDB Modeling Course
This course is designed to provide students with an understanding of the fundamental concepts of application mapping and business service modeling within the HP Universal Configuration Management Database environment. The main focus of this course [...]
HP Universal Configuration Management Database
Visibility into infrastructure and applications HP Universal Configuration Management Database (UCMDB) software stores, controls, and manages software and infrastructure components along with associated relationships and dependencies. It provides unparalleled infrastructure visibility that shows how components [...]
Dramatically reduce your Oracle audit penalties by leveraging HP’s Universal Discovery
Automatically discover and report on Oracle licenses deployed within your organization by leveraging ConfigureTek’s expertise with HP Software tools. By utilizing HP’s HP Universal Discovery and HP Asset Manager products, your organization can automatically generate [...]
Unlock the value of HP Diagnostics by integrating with HP BSM (APM)
ConfigureTek has leveraged HP Business Service Management as a unified framework allowing our clients to manage end user monitoring of front end services, event management, service level management, overall application/system health, performance and availability management [...]
10 Powerful Security Reports with the HP UCMDB
ConfigureTek has implemented HP UCMDB, CMS and security-related solutions for hundreds of organizations across North America. We have broad experience in leveraging the UCMDB’s capabilities to provide automated reports that address high priority security concerns. [...]
Increases Stability & Confidence For A Fortune 100 Insurance Corporation
In 2013, ConfigureTek worked with one of the world’s largest health insurance providers to implement a solution that could assist with better management and monitoring of authorized and unauthorized changes to their critical applications. By [...]
ConfigureTek demonstrated efficiency around Policy, Audit & Compliance for Financial Institutions using HP UCMDB
September 26, 2013 – ConfigureTek discussed how existing investments in configuration management can support business critical functions for financial institution as part of the “Policy, Audit and Compliance for financial institutions using HP UCMDB” webinar [...]
HP System Process Visualizer – handy and friendly free monitoring tool
ConfigureTek suggests you to spend a couple of minutes to download and try out the new System Process Visualizer tool from HP Operations Center. System Process visualizer (SysPV, in short) is a real-time visualization tool [...]
What’s new in HP Service Manager 9.32
Please view this short video, recorded by our partner HP Software, to see HP Service Manager 9.32 highlights such as the new helpdesk capabilities for better incident problem management, mobile capabilities for easy approval anywhere, [...]
Improved IT performance and availability for telecom industry
Customer: Diversified public communications and media North American company. It operates particularly in the field of wireless communications, cable television, telephone, and Internet connectivity with significant additional telecommunications and mass media assets. Industry: Telecommunications Size: [...]
Automate your datacenter management with HP Server Automation
Managing data center environments has become one of the most costly functions of IT, with nearly 70% of the IT budget dedicated to managing existing systems. Virtualization and application growth are putting new strain on [...]
Case Study: Process and Runbook automation within the Healthcare industry
Customer: One of the FORTUNE 500 companies that specializes in healthcare services and information technology, the oldest and largest health care services company in the United States. Industry: Hospital & Healthcare Size: 10 000 + [...]
Change Management with HP Release Control
HP Release Control can be integrated with multiple service desks through WSDL or xml integrations to get scheduled and ad-hoc jobs and tasks that may or may not go through a defined change process. This [...]
On-demand webinar: Migration from DDMI to Universal Discovery
[maxbutton id="5"] ConfigureTek Inc. presents the “Migration from DDMI to Universal Discovery” on-demand webinar. Current DDMI customers need to be informed what migrating from DDMI to Universal Discovery will involve, how it will impact [...]
Proactive application availability and performance with HP Business Process Monitor
HP Business Process Monitor (BPM) is an end-user management tool which uses pre-recorded scripts representing your key business processes against your business applications to proactively identify performance and availability problems. BPM provides a solution that addresses [...]
Using HP Release Control Filters and Reports
Many organizations are using HP Release Control to reduce the risk of change-influenced downtime. Not all organizations are benefiting from its many advanced features, like Risk and Impact analysis, collision detection or identifying unauthorized [...]
ConfigureTek is announced as HP Canada Solution Growth Partner of the Year
ConfigureTek is extremely honored and proud to receive HP Canada Solution Growth Partner of the Year award. “This is a significant achievement and accomplishment within a very short span of time. The credit goes [...]
ConfigureTek demonstrated the automated procurement process best practices using HP Asset Manager Procurement Module
July 23, 2013 – ConfigureTek reviewed the specific challenges that companies are faced with in procurement and asset management, and shared best practice examples with the audience about how to streamline and promote efficiency in [...]
Learn from TD Bank: The CMS In A Multi-Vendor Environment
Learn from the best! ConfigureTek Inc. is happy to share the presentation from a one-hour speaking session “TD Bank: configuration management in a multi-vendor environment”, which was jointly delivered with our partner TD Bank at [...]
On-Demand Webinar: Leverage Your Existing Asset Data For Maximum Benefit
View Recording ConfigureTek Inc. presents the “Leverage Your Existing Asset Data For Maximum Benefit” on-demand webinar. In today’s dynamic world, organizations are under pressure to lower IT service costs, increase service levels, ensure software license compliance, and [...]
ConfigureTek answers critical questions in the “How to automate SOX/PCI breach detection with HP UCMDB-CM” live webinar
April 25, 2013 – ConfigureTek addressed critical compliance challenges using HP Universal CMDB Configuration Manager during the “How to automate SOX/PCI breach detection with HP UCMDB-CM” webinar and demonstration. The event was attended by IT [...]
White Paper: Maximize your Electronic Health Records investment and improve patient care
More and more major healthcare providers have embraced and deployed electronic health records (EHR) systems in recent years to support their clinical, administrative, and operational functions. The EHR impacts every patient, clinician, administrator, and stakeholder [...]
ConfigureTek successfully demonstrates the “30 Days to Automated License Management” solution
February 12, 2013 – ConfigureTek presented a solution for efficient software license compliance management during the “30 days to Automated License Management” webinar. The event was well-received by IT professionals across North America including IT [...]
ConfigureTek delivered a live webinar “Total Service Availability Monitoring for your EHR”
January 8, 2013 – ConfigureTek demonstrated a holistic approach to EHR application performance monitoring during the “Total Service Availability Monitoring for your EHR” webinar. IT representatives, including system monitoring specialists, project managers and healthcare IT professionals across North America [...]
Case Study: Populate your ServiceNow Service Desk with auto-discovered configuration information based on experience of a large petroleum company
Customer: One of the world’s largest independent oil and natural gas exploration and production companies. The company’s asset portfolio encompasses production and exploration opportunities in premier US onshore, deepwater Gulf of Mexico and International locations. [...]
Live Webinar: Total Service Availability Monitoring for your EHR
Healthcare organizations are implementing Electronic Health Records (EHR) solutions with an objective of improving the quality of the patient experience. To further this objective, healthcare IT organizations are working to: maximize the benefit realized from [...]