Offshore Solutions

We understand the challenges involved in hiring and retaining top skilled ServiceNow talent. Take the worry out of managing ServiceNow by utilizing our team. We have a diverse talent pool which enables us to combine top talent with some off-shore and mid-level ServiceNow talent to provide a quality and reliable service at a reasonable price-point. Our experienced and certified team of ServiceNow Virtual Administrators and Developers are available to help support your ServiceNow platform. Our admins, implementation experts and developers can grow and shrink with your changing business needs and can help lighten the load so that your team can focus on its core responsibilities. Having reliable and consistent support for the environment is critical to ensuring your customers and employees have the best experience with the ServiceNow platform. Our admin service provides the day-to-day support for your environment’s operational needs with certified system admins that have years of experience supporting many types of ServiceNow environments.

  • Work under your direction on day to day admin activities
  • Proficiency in activities such as role, user, group administration
  • Updates and customizations to UI, Workflows and Business Rules
  • Configuration Item Updates
  • General Maintenance of applications and forms
    • Incident Management 
    • Knowledge Management
    • Events and Notifications Management
    • Service Level Management
  • QA and testing functions
  • Documentation


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  • Takes the worry out of recruiting and retaining talent
  • Quick resolution by individuals who are part of an expert and knowledgeable team
  • Reduced cycle time for ServiceNow related requests
  • Improved customer satisfaction as it relates to the use and adoption of ServiceNow
  • Address customer issues before they become real problems
  • Optimized resource model/costs for ServiceNow talent