ConfigureTek
A premier ServiceNow partner
We specialize in Implementation, Staff Augmentation, and Consulting Services across ServiceNow software, along with other IT Operations vendor portfolios. Our unique Foundations™ are designed to get IT organizations up and running with a rock solid foundation with all the bells and whistles
Our Reputation
Proven track record with numerous fortune 500 clients
Hundreds of successful projects across numerous industries
Certified and experienced consultants and thought leaders
Emphasis on best practices, “lessons learned,” and strategic guidance
Trustworthy
Accredited and certified ServiceNow experts and thought leaders
Fast Projects
Pre-packaged Implementation Accelerators
Efficient pricing
Attractive financing bundles for businesses of all sizes
Mobile teams
Mobile teams across US and Canada
Our recent work
Industry: Electricity generation & distribution Size: ~6k employees, ~$3.5 billion in annual revenue Task: CMDB Assessment Duration of the project: 120 Hours Summary ConfigureTek conducted the assessment of ServiceNow’s CMDB for an electricity generation & distribution company with over 6k employees and $3.5 billion in annual revenue in 3 weeks. The project resulted with a new level of insight into the way the customer uses ServiceNow’s CMDB, specifically ways to automate operations [...]
Title: Event Management Integration with Solar Winds Customer: Medium Sized Communications Company Industry: Insurance Size: 1,000+ Task: Implement ServiceNow's Event Management and integrate with Solar Winds Project: 4 Months ConfigureTek performed an implementation of ServiceNow's event management module which integrated with Solar Winds and other sources such as email based integration. What we did Setup event management solution including alert, event and incident routing Integrated monitoring data from SolarWinds into ServiceNow's event [...]
ServiceNow Event Management Implementation Customer: Large Insurance Provider Industry: Insurance Size: 15,000 - 20,000 Employees Task: Migration from CA SOI to ServiceNow Project Duration: 4 Months ConfigureTek was responsible for implementation of ServiceNow's event management module at a large US based insurance provider which included a migration of events and integration sources from CA's SOI tool into ServiceNow's event management solution. What we did: Transition from CA SOI to ServiceNow Event Management [...]
Industry: Public Utility Size: Large Task: Service Mapping for Data Center Migration Duration of the project: 4 months Project Overview Client had a populated CMDB using ServiceNow discovery that was being used primarily for regulatory needs. Lacking accurate business context Client was preparing to build a new data center for DR reasons and wanted to build out a new production environment on premise and in the cloud. To reduce the risk of the [...]