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SecOps Expert ServiceNow

JOB OVERVIEW (Full Time or Contract. Remote is ok)

ConfigureTek is looking for ServiceNow SecOps SIR and VR Expert who have strong verbal, written, public speaking and interpersonal skills. The ideal candidate will have at least 5 years of IT software consulting experience with 3-5 years’ experience supporting or implementing ServiceNow products.  We prefer candidates who have CISSP certification and a background in security. Expertise in other ServiceNow modules such as GRC, SAM and ITOM are nice to have. 


  • Provide expert level implementation services of ServiceNow SecOps SIR and VR
  • Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the SecOps
  • Must have expertise in v9 or v10
  • Must have expertise with SIR play books  
  • Expertise with security incident operator workspace to triage incidents
  • Process manipulation – workflow or flow designer to support the security incident process
  • Changing how malware process, triage and customizing how the triage would be addressed 
  • Expertise with exposure assessments
  • Expertise with integrating other tools into SecOps via API and OOTB integrations
  • Support the development and growth of the services delivered by ConfigureTek
  • Ability to setup, configure and code custom integrations using ServiceNow APIs


  • Proven expertise in implementing SIR and VR
  • Strong verbal, written and interpersonal communication skills
  • Certifications in SecOps and one of the following areas: ITOM, SecOps, GRC, ITBM, or SAM
  • Expertise with CMDB and ITIL


ConfigureTek is a premier ServiceNow partner in North America and is known for establishing strong foundations and delivering amazing outcomes.

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